Everything you need to answer customers
One set of help articles powers your help centre, the AI chatbot on your website, and your team's replies — and shows you what's missing.
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- Help deskEvery customer email becomes a ticket with an owner and a status.
- Internal knowledge baseKnowledge for your team and your AI that customers never see.
- AI chatbotAnswers questions on your website from your own help articles.
- Shared inboxAnswer support email as a team, from your own address.
- Content gapsSee the questions your help centre can't answer yet.
- Import your help centreMove from Help Scout or any public help centre, links intact.
Start with the articles you already have
Import your help centre and have the assistant answering today.